At Balink, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information across our social platform.
1. Introduction
Welcome to Balink (“we”, “our”, “us”). This Privacy Policy explains our practices regarding personal information when you use our app, including features such as posts, chat, dating, events, jobs, and marketplace listings.
2. Information We Collect
We collect information to provide a better experience for all our users:
- Account Information: Name, email address, phone number, and profile photo.
- User Content: Posts, messages, photos, likes, comments, and other shared content.
- Device Data: IP address, device type, operating system version, and usage analytics.
- Location Data (Optional): If enabled, we use approximate location to show nearby users, events, or marketplace items.
3. How We Use Your Information
Your data allows us to:
- Operate and improve the Balink platform and its diverse features.
- Display content and suggestions tailored to your interests.
- Enable secure messaging, posting, and community interaction.
- Detect and prevent spam, fraud, and abusive behavior.
- Send essential service-related notifications and updates.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We only share limited information with:
- Service Providers: Secure cloud hosting partners (e.g., Supabase or Firebase).
- Analytics: Tools used for monitoring app stability and performance.
- Legal Compliance: Law enforcement, only when legally required or to protect user safety.
5. Data Retention
We retain your information as long as your account is active. You may request account deletion at any time by emailing support@baally.com. Once processed, your data is permanently removed from active databases.
6. Your Rights and Choices
You have full control over your information:
- Access and update your account details through your profile.
- Request the full deletion of your data or account.
- Withdraw consent for optional data processing, such as location services.
7. Data Security
We employ industry-standard encryption, secure connections (HTTPS), and reliable cloud storage. While we strive for maximum security, we encourage users to use strong passwords and secure devices.
8. International Use
Balink is based in Ethiopia; however, your information may be processed on servers in other countries. By using Balink, you consent to these international data transfers.
9. Changes to This Policy
We may update this policy periodically. The "Effective Date" reflects the latest version, and we encourage regular reviews within the app.
10. Contact Us
For any privacy-related questions or requests, please contact our team:
Email: support@baally.com
Jurisdiction: Ethiopia